Customer.io email 26

This email invites the recipient to participate in a survey for the 2024 State of Messaging report, highlighting the opportunity to win one of four $25 gift cards as an incentive. It reviews insights from the previous year's report and outlines the new topics of interest, such as multi-channel engagement and AI trends in messaging. The structure is informative and engaging, combining data highlights with a clear call to action, while maintaining a professional and encouraging tone.

Subject:

You're invited to contribute - 2024 State of Messaging

Date sent:

September 20, 2024

from

The Customer.io Team

<!DOCTYPE html><html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" lang="en"><head><title></title><meta http-equiv="Content-Type" content="text/html; charset=utf-8"/><meta name="viewport" content="width=device-width,initial-scale=1"/><style> *{box-sizing:border-box}body{margin:0;padding:0}a[x-apple-data-detectors]{color:inherit!important;text-decoration:inherit!important}#MessageViewBody a= {color:inherit;text-decoration:none}p{line-height:inherit}.desktop_hide,.desktop_hide table{mso-hide:all;display:none;max-height:0;overflow:hidden}.image_block img+div{display:none}sub,sup{line-height:0;font-size:75%}#converted-body .list_block ol,#converted-body .list_block ul,.body [class~=x_list_block] ol,.body [class~=x_list_block] ul,u+.body .list_block ol,u+.body .list_block ul{padding-left:20px} @media (max-width:620px){.desktop_hide table.icons-outer{display:inline-table!important}.mobile_hide{display:none}.row-content{width:100%!important}.stack 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overflow: hidden; mso-hide:all;">Six minutes = a chance to win $25 💸 ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ </div><table class="nl-container" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fbf9f8;background-size:auto;background-image:none;background-position:top left;background-repeat:no-repeat"><tbody><tr><td><table class="row row-1" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;border-radius:0;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:40px;padding-right:40px;vertical-align:middle;border-top:0;border-right:0;border-bottom:0;border-left:0"><div class="spacer_block block-1" style="height:56px;line-height:56px;font-size:1px"> </div><table class="html_block block-2" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="pad"><div style="font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;text-align:center" align="center"><div style="display:none"> ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ </div></div></td></tr></tbody></table><table class="image_block block-3" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="pad" style="width:100%;padding-right:0;padding-left:0"><div class="alignment" align="left" style="line-height:10px"><div style="max-width:182px"><a href="https://links.customer.io/e/c/eyJlbWFpbF9pZCI6ImRnVDZ0d2dBQUpIb0dwRG9HZ0dTRHFqcVRMbTB1dHltWkRyZTdYYz0iLCJocmVmIjoiaHR0cHM6Ly9jdXN0b21lci5pby8iLCJpbnRlcm5hbCI6ImZhYjcwODBlZjA5NjAxOTFlODFhIiwibGlua19pZCI6MjI3fQ/5ab757e54f63646426c62a2529c93ac05b1095f69b39fcd5d6131215ab83f272" target="_blank" style="outline:none" tabindex="-1"><img src="https://userimg-assets.customeriomail.com/images/client-env-138234/1712186940955_logo-header_01HTK4PQP9FTVY3P17XY0MVQAF.png" style="display:block;height:auto;border:0;width:100%" width="182" alt="Customer.io logo" title="Customer.io logo" height="auto"/></a></div></div></td></tr></tbody></table><div class="spacer_block block-4" style="height:36px;line-height:36px;font-size:1px"> </div></td></tr></tbody></table></td></tr></tbody></table><table class="row row-2" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;border-left:1px solid #f0edeb;border-radius:0;border-right:1px solid #f0edeb;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class="divider_block block-1" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="pad"><div class="alignment" align="center"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="divider_inner" style="font-size:1px;line-height:1px;border-top:6px solid #0e464d"><span style="word-break: break-word;"> </span></td></tr></tbody></table></div></td></tr></tbody></table><div class="spacer_block block-2" style="height:31px;line-height:31px;font-size:1px"> </div></td></tr></tbody></table></td></tr></tbody></table><table class="row row-3" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;border-left:1px solid #f0edeb;border-right:1px solid #f0edeb;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:50px;padding-right:50px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class="heading_block block-1" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="pad" style="padding-bottom:25px;text-align:center;width:100%"><h1 style="margin:0;color:#0e464d;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:30px;font-weight:400;letter-spacing:normal;line-height:120%;text-align:left;margin-top:0;margin-bottom:0;mso-line-height-alt:36px"> <span class="tinyMce-placeholder" style="word-break: break-word;">Share your input on our 2024 State of Messaging report</span></h1></td></tr></tbody></table><table class="paragraph_block block-2" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class="pad" style="padding-bottom:15px"><div style="color:#151515;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;letter-spacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p style="margin:0;margin-bottom:16px"></p><p style="margin:0"> Hi Jonathan—thanks again for downloading our <a href="https://links.customer.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" target="_blank" style="text-decoration: underline; color: #138563;" rel="noopener">2023 State of Messaging</a> report this year! We are creating our 2024 report and would love to have your input on hot topics like: </p></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table class="row row-4" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;border-left:1px solid #f0edeb;border-right:1px solid #f0edeb;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:50px;padding-right:50px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class="list_block block-1" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word;color:#151515;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;letter-spacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><tbody><tr><td class="pad" style="padding-bottom:15px"><div style="margin-left:-20px"><ul style="margin-top:0;margin-bottom:0;list-style-type:square"><li style="Margin:0 0 6px 0"> Which combination of channels has the highest conversion rate? (email, SMS, push, in-app, etc.)</li><li style="Margin:0 0 6px 0">What types of experiments are you running?</li><li style="Margin:0 0 6px 0">How are teams prioritizing acquisition vs. retention? </li></ul></div></td></tr></tbody></table><table class="button_block block-2" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="pad" style="padding-bottom:20px;text-align:left"><div class="alignment" align="left"> <a href="https://links.customer.io/e/c/eyJlbWFpbF9pZCI6ImRnVDZ0d2dBQUpIb0dwRG9HZ0dTRHFqcVRMbTB1dHltWkRyZTdYYz0iLCJocmVmIjoiaHR0cHM6Ly9jdXN0b21lcmlvLnR5cGVmb3JtLmNvbS90by9CTkNzMHRQbiNlbWFpbD1qb25hdGhhbiU0MGRpZ2lzdG9ybXMuY29tIiwiaW50ZXJuYWwiOiJmYWI3MDgwZWYwOTYwMTkxZTgxYSIsImxpbmtfaWQiOjE4ODZ9/9efcbc8cb544e77074d70d2c44042b3981338862748b9a84b4505f37e8ba1e8a" target="_blank" style="background-color:#0b353b;border-bottom:0px solid transparent;border-left:0px solid transparent;border-radius:28px;border-right:0px solid transparent;border-top:0px solid transparent;color:#e4ffce;display:inline-block;font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:15px;font-weight:700;mso-border-alt:none;padding-bottom:10px;padding-top:10px;text-align:center;text-decoration:none;width:auto;word-break:keep-all;"><span style="word-break: break-word; padding-left: 25px; padding-right: 25px; font-size: 15px; display: inline-block; letter-spacing: 1px;"><span style="word-break: break-word; line-height: 22.5px;">Take the survey</span></span></a> </div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table class="row row-5" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;border-left:1px solid #f0edeb;border-right:1px solid #f0edeb;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:50px;padding-right:50px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class="paragraph_block block-1" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class="pad" style="padding-bottom:15px"><div style="color:#151515;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;letter-spacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p style="margin:0"> When you take the survey, we’ll enter you into a chance to <strong>win one of four $25 gift cards </strong>(it takes about six minutes). As one of 300 people chosen to contribute, your input will help identify and share trends and benchmarks across the customer messaging landscape.</p></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table class="row row-6" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;border-left:1px solid #f0edeb;border-right:1px solid #f0edeb;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:50px;padding-right:50px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><div class="spacer_block block-1" style="height:16px;line-height:16px;font-size:1px"> </div></td></tr></tbody></table></td></tr></tbody></table><table class="row row-7" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-size:auto"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-size:auto;border-radius:0;color:#000;background-color:#e5ffcf;border-left:1px solid #f0edeb;border-right:1px solid #f0edeb;border-top:4px solid #0e464d;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="25%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:50px;padding-top:20px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class="image_block block-1" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="pad" style="padding-right:30px;width:100%;padding-left:0"><div class="alignment" align="left" style="line-height:10px"><div style="max-width:69.5px"><img src="https://userimg-assets.customeriomail.com/images/client-env-138234/1710959388322_green_star-03_01HSEJ0SWV77DNY3GA85EDPEC6.png" style="display:block;height:auto;border:0;width:100%" width="69.5" alt="Icon: sparks" title="Icon: sparks" height="auto"/></div></div></td></tr></tbody></table></td><td class="column column-2" width="75%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:10px;padding-right:50px;padding-top:20px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class="paragraph_block block-1" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class="pad" style="padding-bottom:15px"><div style="color:#151515;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;letter-spacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p style="margin:0;margin-bottom:16px"><strong>State of Messaging Report 2023</strong></p><p style="margin:0;margin-bottom:16px"> Last year, <a href="https://links.customer.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" target="_blank" style="text-decoration: underline; color: #138563;" rel="noopener" tabindex="0">multi-channel messaging reigned supreme</a> (and performed 63% better than single-channel usage).</p><p style="margin:0">This year, we’ll be looking at how email, in-app messages, SMS, and push notifications engagement has shifted, along with top trends in messaging personalization, and the increasing usage of AI.</p></div></td> </tr></tbody></table><div class="spacer_block block-2" style="height:31px;line-height:31px;font-size:1px"> </div></td></tr></tbody></table></td></tr></tbody></table><table class="row row-8" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;border-left:1px solid #f0edeb;border-radius:0;border-right:1px solid #f0edeb;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><div class="spacer_block block-1" style="height:16px;line-height:16px;font-size:1px"> </div></td></tr></tbody></table></td></tr></tbody></table><table class="row row-9" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;border-radius:0;color:#000;background-color:#fff;border-bottom:1px solid #f0edeb;border-left:1px solid #f0edeb;border-right:1px solid #f0edeb;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:50px;padding-right:50px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class="paragraph_block block-1" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class="pad" style="padding-bottom:15px"><div style="color:#151515;direction:ltr;font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;letter-spacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p style="margin:0;margin-bottom:16px">Thanks in advance for your suppor! <br/><br/>We'll announce the gift card winners in two weeks. </p><p style="margin:0">Best,<br/>The Customer.io Team</p></div></td></tr></tbody></table><div class="spacer_block block-2" style="height:36px;line-height:36px;font-size:1px"> </div></td></tr></tbody></table></td></tr></tbody></table><table class="row row-10" align="center" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class="row-content stack" align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;color:#000;width:600px;margin:0 auto" width="600.00"><tbody><tr><td class="column column-1" width="100%" style="mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-left:50px;padding-right:50px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><div class="spacer_block block-1" style="height:26px;line-height:26px;font-size:1px"> </div><table class="html_block block-2" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class="pad"><div style="font-family:'Helvetica Neue',Helvetica,Arial,sans-serif;text-align:center" align="center"><img src="https://userimg-assets.customeriomail.com/images/client-env-138234/1712267461013_logo-footer_01HTNHG0HTRAZ1T02C5VGMNJ14.png" alt="Customer IO logomark" width="48" height="48" align="left"/></div></td></tr></tbody></table><div class="spacer_block block-3" 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href="https://links.customer.io/e/c/eyJlbWFpbF9pZCI6ImRnVDZ0d2dBQUpIb0dwRG9HZ0dTRHFqcVRMbTB1dHltWkRyZTdYYz0iLCJocmVmIjoiaHR0cHM6Ly93d3cueW91dHViZS5jb20vQGN1c3RvbWVyaW8iLCJpbnRlcm5hbCI6ImZhYjcwODBlZjA5NjAxOTFlODFhIiwibGlua19pZCI6MjMyfQ/d2cb5ad77ec9c662d47955e56e577e4b67e0711e1ed7dfa78d2c9c2cd071f80c" target="_self" style="text-decoration: none;"><img class="icon" src="https://userimg-assets.customeriomail.com/images/client-env-138234/1712335784407_social_youtube_01HTQJN2PSF52R3KDVWDJ49XP9.png" alt="YouTube Icon" height="auto" width="32" align="center" style="display:block;height:auto;margin:0 auto;border:0"/></a></td></tr></tbody></table></td></tr></tbody></table><div class="spacer_block block-5" style="height:16px;line-height:16px;font-size:1px"> </div><table class="paragraph_block block-6" width="100%" border="0" cellpadding="0" cellspacing="0" role="presentation" style="mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class="pad"><div 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