Make email 15

This is a usage notification email from a SaaS provider addressing a user whose organization has exhausted their plan's included operations, resulting in paused scenarios. The email is structured with a clear update about the usage status, a prompt to either buy extra operations or upgrade the plan, and supportive contact information. The tone is informative and helpful, aiming to encourage quick resolution and maintain user engagement.

Subject:

🛑 You’ve used all your operations—scenarios are paused

Date sent:

June 12, 2025

from

Make

<!DOCTYPE html><html lang="en" xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"><head><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"><meta name="viewport" content="width=device-width"><title>🛑 You’ve used all your operations—scenarios are paused</title><meta name="format-detection" content="telephone=no, date=no, address=no, email=no, url=no"><meta name="x-apple-disable-message-reformatting"><meta name="color-scheme" content="light dark"><meta name="supported-color-schemes" content="light dark"><style type="text/css">#outlook a { padding: 0; } body { padding: 0; margin: 0; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; } table, td { border-collapse: collapse; mso-table-lspace: 0; mso-table-rspace: 0; } img { height: auto; line-height: 100%; text-decoration: none; border: 0; outline: none; -ms-interpolation-mode: bicubic; } p { display: block; margin: 13px 0; } </style>  <link href="https://fonts.googleapis.com/css2?family=Inter:wght@500;700" rel="stylesheet" type="text/css"><style>type="text/css" @import url(https://fonts.googleapis.com/css2?family=Inter:wght@500;700);</style><style type="text/css">@media only screen and (min-width: 480px) { .mj-column-per-100 { width: 100% !important; 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font-size: 0px; padding: 15px; padding-top: 35px; text-align: center"><div class="mj-column-per-100 mj-outlook-group-fix mj-column" style="font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align: top; padding: 0 20px"><img class="dark-hide" width="150" height="48" src="https://cdn.make.com/img/make/make-logo-150x48@2x.png" alt="Make" style="width:150px;height:48px"><div class="dark-show" style="mso-hide: all; display: none"><img class="dark-show" width="150" height="48" src="https://cdn.make.com/img/make/make-logo-dark-150x48@2x.png" alt="Make" style="width:150px;height:48px"></div></td></tr></tbody></table></div></td></tr></tbody></table></div><div class="content" style="background:#ffffff;background-color:#ffffff;margin:0px auto;border-radius:0px 0px 10px 10px;max-width:600px"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;border-radius:0px 0px 10px 10px"><tbody><tr><td style="direction: ltr; font-size: 0px; padding: 15px; text-align: center"><div class="mj-column-per-100 mj-outlook-group-fix mj-column" style="font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td style="vertical-align: top; padding: 0 15px"><table border="0" cellpadding="0" cellspacing="0" role="presentation" width="100%"><tbody><tr><td align="left" style="font-size: 0px; padding: 0; word-break: break-word"><div style="font-family:Inter,system-ui,-apple-system,sans-serif;font-size:16px;font-weight:400;letter-spacing:-0.025em;line-height:1.5;text-align:left;color:#000000"><div class="alert alert-error" style="color:undefined;margin-bottom:1rem;border-radius:5px;font-size: 24px; line-height: 28px; letter-spacing: -0.72px"><h1 style="padding: 0; margin: 0 0 1rem 0; font-size: 24px; line-height: 28px; letter-spacing: -0.72px">You’ve used all your operations—scenarios arepaused</h1></div><p>Hi,</p> <p>Uh-oh. As of <strong>2025-06-12 10:51 a.m.</strong>, your organization <strong>My Organization</strong> has used all the operations included in your plan <strong>Core</strong>.</p> <p>Your scenarios are paused until your plan resets on <strong>2025-07-09 02:21 p.m.</strong>.</p> <p>To reactivate your scenarios, you can:</p> <p><a href="https://eu2.make.com/organization/4010413/subscription?addExtras=true">Buy extra operations</a><br><a href="https://eu2.make.com/organization/4010413/subscription">Upgrade to a higher plan</a></p> <p>Please <a href="https://www.make.com/en/ticket">contact us</a> if you have any questions.</p> <p>Thank you,</p> <p>The Customer Experience team at Make</p> </div></td></tr></tbody></table></td></tr></tbody></table></div></td></tr></tbody></table></div><div class="footer" style="margin: 0px auto; max-width: 600px"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width: 100%"><tbody><tr><td style="direction: ltr; font-size: 0px; 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